Free Return & Refund Policy Generator
Generate a professional return and refund policy for your online store — free, instant, no signup. Custom return windows, exchanges, EU compliant.
Why You Need a Return & Refund Policy
A clear return policy is one of the top factors customers consider before buying online. Beyond customer trust, it's legally required:
- EU Consumer Rights Directive: Mandatory 14-day right of withdrawal for all online purchases
- FTC (US): Requires clear disclosure of return and refund terms before purchase
- Credit card processors: Require published refund policies to handle chargeback disputes
- Consumer trust: 67% of shoppers check return policy before buying
What Our Return Policy Generator Includes
- ✅ Return window and eligibility (14, 30, 60, 90 days — you choose)
- ✅ Condition requirements for returns
- ✅ Non-returnable items list (digital goods, gift cards, etc.)
- ✅ Step-by-step return initiation process
- ✅ Return shipping: who pays, how to ship
- ✅ Refund method and timeline
- ✅ Exchange policy
- ✅ Damaged/defective items procedure
- ✅ EU 14-day withdrawal right (with model form)
- ✅ Order cancellation policy
Customize for Your Store
The generator adapts to your preferences: return period (14-90 days), return condition (unused, any reason, defective only), refund type (full, partial, exchange, store credit), and return shipping (customer pays, free returns, split).